Shipping Policy

Shipping Locations

Dantura Botanics Pvt. Ltd. currently ships its products across India as well as to selected international destinations through trusted courier and logistics partners. Shipping availability for international orders may vary depending on the destination country’s regulations, shipping partner coverage, and import restrictions applicable to herbal or wellness products.

Customers placing international orders are responsible for ensuring that the products they order comply with the import regulations of their respective country.

Order Processing Time

All orders placed on our website https://www.dantura.com are processed within 1–2 business days after payment confirmation.

Orders are processed only on business days (Monday to Saturday), excluding public holidays. Orders placed on Sundays or holidays will be processed on the next working day.

Once an order is processed and dispatched, customers will receive a shipping confirmation notification along with tracking details (if available).

Delivery Time (India)

For orders within India, delivery is typically completed within 3–7 business days from the date of dispatch, depending on:

  • Customer’s delivery location
  • Courier partner availability
  • Weather conditions or unforeseen logistical delays

Remote or rural locations may require additional delivery time.

International Shipping

Dantura Botanics also accepts international orders. Delivery timelines for international shipments may vary depending on several factors including:

  • Destination country
  • International courier services
  • Local customs clearance procedures
  • Import regulations of the destination country

International deliveries may take approximately 7–21 business days, although timelines can vary based on the above conditions.

Shipping Charges

Shipping charges, if applicable, will be calculated based on the total order value and displayed at checkout before payment is completed.

Shipping fees may vary depending on:

  • Total order value (price of the order)
  • Order weight and package size
  • Shipping destination
  • Courier service selected

From time to time, Dantura Botanics Pvt. Ltd. may offer free shipping promotions within India, which will apply automatically when the order meets the specified minimum purchase value or promotional conditions.me, the website may also offer free shipping promotions within India, subject to specific order value or promotional terms.

Customs Duties and Import Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT, or additional charges imposed by their country’s customs authorities.

These charges are not included in the product price or shipping fees paid on the website. Customs policies vary from country to country, and customers are advised to check with their local customs office for additional information before placing an order.

Shipping Delays

While we strive to ensure timely delivery of all orders, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Courier service disruptions
  • Weather conditions
  • Customs inspections for international shipments
  • Government restrictions or transportation delays

Dantura Botanics Pvt. Ltd. will make reasonable efforts to assist customers in tracking delayed shipments.

Incorrect Address

Customers are responsible for providing accurate and complete shipping information at the time of placing the order.

Dantura Botanics Pvt. Ltd. shall not be responsible for delivery issues resulting from incorrect or incomplete address details provided by the customer.

Contact for Shipping Support

For any shipping-related questions or concerns, customers may contact:

Email: contact-us@dantura.com
Website: https://www.dantura.com